Frequently asked questions.

General Travel Planning

Q: What types of travel do you specialize in?
A: We specialize in Disney and Universal vacations, all-inclusive resorts, and cruises (including Virgin Voyages and many other cruise lines). However, we also plan domestic and international trips of all kinds—from quick weekend getaways to bucket-list adventures.

Q: Do I have to live in Charlotte, NC to book with you?
A: Not at all! While we’re based in Charlotte, we work with clients nationwide. Most of our planning and communication is done virtually by phone, email, or video chat.

Q: Do you charge a planning fee?
A: For most trips, our services are free to you because we’re compensated by our travel partners. Some highly customized itineraries may have a small planning fee, which we’ll always discuss upfront.

Disney & Universal Vacations

Q: Why should I book Disney or Universal through you instead of on my own?
A: We stay up-to-date on the latest promotions, park strategies, and insider tips. From Genie+ and dining reservations to hotel selection, we’ll handle the details so you can simply enjoy the magic.

Q: Can you help with dining reservations and park strategies?
A: Yes! We can assist with dining, Genie+ planning, and even create customized park day itineraries tailored to your family.

All-Inclusive Resorts

Q: What destinations do you recommend for all-inclusive vacations?
A: Popular spots include Mexico (Cancun, Riviera Maya, Los Cabos), the Dominican Republic (Punta Cana, La Romana), Jamaica, and Turks & Caicos. We’ll help you choose the best resort based on your budget, travel style, and must-haves.

Q: Are all-inclusive resorts good for families or just couples?
A: Both! Many resorts are designed specifically for families, while others are adults-only and perfect for honeymoons or milestone celebrations.

Cruises (Virgin Voyages & More)

Q: What’s different about Virgin Voyages compared to other cruise lines?
A: Virgin Voyages is an adults-only cruise line (18+), known for gourmet dining (no buffets), included gratuities, fitness classes, and a fun, modern vibe. If you’re looking for a lively, boutique-hotel-at-sea feel, Virgin is an amazing option.

Q: Can you book cruises besides Virgin Voyages?
A: Yes! We work with all major cruise lines—Royal Caribbean, Disney Cruise Line, Celebrity, Norwegian, and more.

Q: Do you help with excursions and pre/post-cruise stays?
A: Absolutely. We can arrange shore excursions, hotel stays, and transportation to make your cruise experience seamless.

Domestic & International Travel

Q: Do you plan trips within the U.S.?
A: Yes! From Hawaii and Alaska to National Parks, city breaks, and beach escapes, we can design a trip that fits your vision.

Q: Can you book international trips too?
A: Definitely. We help with flights, hotels, tours, and transportation around the world—Europe, Asia, Africa, South America, and beyond.

Q: Do you offer group travel planning?
A: Yes! We handle family reunions, milestone birthdays, bachelor/bachelorette getaways, school trips, and more.

Q: How about solo travel?
A: Yes; we love booking trips for solo travelers, too, making sure to prioritize the safety needs of solo folks.

Booking & Support

Q: How do I get started?
A: Simply click our Inquire Here button (or fill out our contact form) with your travel ideas. We’ll follow up with a quick consultation and start building your trip.

Q: What if I need support while traveling?
A: We’re here for you before, during, and after your trip. If issues arise (flight delays, room requests, etc.), we can assist and advocate on your behalf.

Q: Can you help find travel insurance?
A: Yes, we can provide options so you’re protected in case of unexpected cancellations, delays, or medical needs.

Badges for Charlotte's Best awards, with the 2024 winner on the left and the 2025 winner on the right.